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Below you will find answers to frequently asked questions regarding our store and website.If you have a question that isn't answered here, or need additional information please contact us.
GENERAL QUESTIONS |ORDER QUESTIONS
- Where are you located?
- 221 Perry St, Castle Rock CO 80104
- Where do I park?
- Street parking is typically available and is for 2 hour allotments. There is also a free public parking garage two blocks west.
- How do I contact you?
- Visit our Contact Us page
- Do you accept book donations or offer trade credit?
- Yes! Please see our Trade Policy for more details.
- If I find a book on your site, does that mean it's currently in stock at yourstore?
- Not necessarily. If your order is time sensitive, please call us to confirmavailability.
- I received a confirmation e-mail. Does this mean that my order is ready tobe picked up or has been shipped?
- No. This just means that we've received your order, you will be contactedwhen your order has shipped or is ready to be picked up.
- When will I get my book(s)?
- For in stock orders we strive to ship them within 7 business day and deliverytime depends on the method of shipping selected. For orders with out of stock items, we willprovide an estimated date of shipment.
- What if I need to return something?
- Please review our return policies and contact uswith any further questions.
- What forms of payment do you accept?
- We accept credit cards (Visa, MasterCard, Discover and AmericanExpress and if you're picking up in store, you may pay in cash.
- How can I check the status of my order?
- Log in, select 'My Account' and Orders' a list of all orders and their currentstatus is provided.